Privacy Policy

Hakuna Homes Terms and Conditions and Privacy Policy.

Please read the following general terms and conditions of use carefully before using the web site www.houseplancompany.com.au.

By using our Site (www.hakunahomes.com.au), you consent to being bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, please do not use our Site, service and/or product.

Introduction

Hakuna Homes regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Hakuna Homes users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact our sales department on 02 6584 5116.

Access to Our Site

You acknowledge that access to our Site may be affected by matters beyond our control. We do not guarantee that the files contained in our Site, or the servers on which our Site are hosted are unaffected by viruses, errors, defects or will be accessible to users on a continuous or uninterrupted basis.

We do not guarantee that any viruses, errors or defects discovered to exist on our Site, or the servers on which they are hosted will be corrected. Users of our Site can do so at their own risk.

Copyright

We have and hold copyright in all Content contained on our Site and in the selection, arrangement and presentation of this Content (including information in the public domain) and overall design of our Site.

The trade marks, logos and service marks (collectively the 'Trade Marks') displayed on our Site to describe companies and their products are the registered Marks of this company or its associated companies.

Nothing obtained on our Site or in these Terms and Conditions should be construed as granting, by implication or otherwise, a license or any right to any party to use the Trade Marks and/or intellectual property without our written permission. The use of the Trade Marks and/or intellectual property displayed on our Site except as provided for in these Terms and Conditions is strictly prohibited.

To obtain more detailed use of plans, drawings (of any sort), specifications and designs, you must apply to us directly as required by the site material and licenses.

Use of Collection Information

Any details collected from Hakuna Homes customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at enquiry@hakunahomes.com.au.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at enquiry@hakunahomes.com.au.

Communications

Hakuna Homes uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at enquiry@hakunahomes.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Hakuna Homes may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Hakuna Homes does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Hakuna Homes site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.hakunahomes.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.